Vendor Services
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Type
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Service Duration
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Provided Support
- Phone Support
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Advanced Options
42013
HPE
40682
Cisco
21232
NVIDIA
10868
Lenovo
9872
HP
8297
Fortinet
3069
Lexmark
2477
Lantronix
1146
APC
1116
Dell
1085
Veritas
1073
ArcServe
936
Palo Alto Networks
910
SonicWall
755
Allied Telesis
365
QNAP
327
WatchGuard
269
Vertiv
243
Xerox
214
Axiom
204
Red Hat
153
ViewSonic
141
Apple
140
Microsoft
126
Veeam
113
Eaton
76
Ruckus
75
Samsung
73
Corel
69
Logitech
67
LG
61
Netgear
59
Datto
58
ASUS
37
Trend Micro
31
Epson
29
Cybereason
28
Promise
27
Acronis
27
Teklynx
23
Opengear
20
unitech
17
Getac
16
Sony
14
Jabra
13
Acer
12
Digi
11
Troy
11
Newline Interactive
8
Canon
30733
$0 - $400
30900
$400 - $1300
29555
$1300 - $3800
28801
$3800 - $12400
28766
$12400+
110882
Service
31360
Warranty
165
Servicio
68
Garantie
35
Garantía
35724
1 Year
28868
3 Year
18883
5 Year
12751
4 Year
4799
2 Year
538
6 Month
517
1 Month
479
3 Month
424
8 Month
419
9 Month
416
11 Month
412
4 Month
410
10 Month
410
2 Month
407
5 Month
405
7 Month
383
6 Year
358
18 Month
335
30 Month
324
13 Month
324
14 Month
323
1 An
322
17 Month
320
16 Month
319
19 Month
316
20 Month
312
23 Month
311
31 Month
310
15 Month
306
27 Month
304
21 Month
301
29 Month
300
32 Month
299
22 Month
299
28 Month
293
25 Month
293
26 Month
293
33 Month
293
34 Month
291
35 Month
242
42 Month
228
54 Month
226
39 Month
220
40 Month
214
37 Month
210
38 Month
209
47 Month
208
43 Month
208
45 Month
208
7 Year
84216
Phone Support
52452
Parts Replacement
45113
New Releases Update
43128
Replacement
39098
Repair
36093
Web Knowledge Base Access
25208
Remote Diagnosis
19338
Web Support
15936
Email Support
10058
Software Update
8357
Software Support
7983
Hardware Support
7280
Defective Media Retention
6722
Software Upgrade
5784
Comprehensive Defective Material Retention
5703
Knowledge Base Access
5555
Visual Remote Guidance
3654
Remote Consulting
3037
Configuration
2701
Online Services
2512
Diagnosis
2449
Firmware Updates
2371
Return Merchandise Agreement (RMA)
2291
Help Ticket Portal
2291
Technical Account Team
2086
Accidental Damage Protection
1847
Fax-On-Demand
1046
Software Maintenance
968
Installation
872
Troubleshooting
862
Remote Technical Support
860
Remote Monitoring
859
TAC Live Support
707
Predictive Support
691
Intrusion Definition Update
653
Hardware Maintenance
609
Consulting
598
Travel Expense Coverage
577
Outage Management
538
URL Database Update
536
Email Database Update
530
Fixes
524
Assistance téléphonique
521
Virus Definitions Update
490
Escalation Management
475
Remote Software Assistance
459
Return Material Authorization
447
Escalation Support
420
Pick-up & Return
409
Reporting
61255
On-site
21343
Service Depot
1243
Carry-in
191
Sur site
52
In situ
33
Retour
20
Carry-in/Service Depot
15
Centro de servicio
14
Dépôt Service
11
On-site/Service Depot
9
Depósito de servicio
8
Carry-in/On-site
1
Off-site